Refund policy

No Returns or Exchanges on Custom Orders

Since all of our products are printed custom orders, we are unable to accept returns or exchanges once an order has been placed.

We highly encourage you to double-check your order details, including design, size, and specifications, before finalizing your purchase. If you have any questions or need assistance, please don't hesitate to reach out to us—our team is more than happy to help.

We appreciate your understanding and thank you for supporting our craftsmanship.

For further inquiries, please contact us at totallycustometsy@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right